The NHS is there for you whenever you need us, with more online services available to you than ever before.
Did you know the NHS app allows you to order repeat prescriptions, book GP appointments and view your medical records?
Think 111 online first
Feeling unwell and unsure of where to turn? NHS111 is here to make it easier and quicker for you to get the right advice or treatment you need, be that for your physical or mental health, 24 hours a day, 7 days a week.
- Go online to 111.nhs.co.uk – for assessment of people aged 5 and over
- Call 111 for free from a landline or mobile
NHS 111 available 24/7
Repeat prescriptions via the NHS App
You can manage repeat prescriptions from your GP surgery in the NHS App
You can easily choose where your prescriptions are sent. So,
if you know you’ll be away from home or you are moving home, you can change your nominated pharmacy from within the app.
You can also order your prescription at any time that suits you. There’s no need to wait to join a telephone queue or wait until the GP surgery opens.
It’s easy to use, and, if you hit a snag, you can go to ‘Help’ in the top right-hand corner of the app or visit nhs.uk/helpmeapp
Access your health records via the NHS App
People over the age of 16 can now access their GP health
record on the NHS App and nhs.uk. This includes consultation notes, letters and
During your next visit to the GP surgery, ask at reception
to find out more.
Find out more about the NHS App at: www.nhs.uk/nhsapp
Health A to Z
Your complete guide to conditions, symptoms and treatments, including what to do and when to get help.
GP online consultation
You can use an online form to contact your GP practice about a new problem or an ongoing issue wherever and whenever you like using a computer, tablet or smartphone. Your GP can then decide the right care for you – and you might not need to come into the practice. See your GP website for details. Our two-minute animated video has more information. The animation is available in:
See our questions and answers for more information.
Your NHS number
Your NHS number is a 10 digit number, like 485 777 3456. It
is on any letter you receive from the NHS.
If you don’t know your NHS number you can still make medical
appointments. You don’t need your NHS number to use NHS services, but it can be useful to have it. To find it visit: https://www.nhs.uk/nhs-services/online-services/find-nhs-number/e