What to do if you become unwell

View Healthcare and local services available across West Yorkshire here. 

It’s important that you know how to get help if needed especially during the bank holidays or if you are travelling away from home. 

Help you and your family stay well. Preparing in advance is a good idea.

  • Make sure that you’ve got enough prescription medication left, and try to follow the advice below to keep yourself or people you care for well.
  • Check your medicine cabinet. Find out what you should be keeping in your home medicine cabinet 
  • Check your repeat prescriptions. Order any repeat prescriptions you require in time to ensure you have adequate provision especially over the bank holiday or if you are travelling away from home. 
  • GP practices usually require 48 hours’ notice to organise a repeat prescription. You can also order your repeat prescriptions via the NHS App. The NHS App is available on the App Store and on Google Play.
  • Ask for help from experts at your local pharmacy. Pharmacists are trained medical professionals and can often help you with advice and over the counter medicine for minor ailments and illnesses. Some pharmacies open on bank holidays. Check the opening times of your local pharmacy here.
  • If you need urgent medical help but it’s not an emergency, contact your GP practice as normal when open. Contact NHS 111 through their online service.

  • If you need urgent dental treatment over a bank holiday weekend then use the NHS 111 online service. If necessary, they’ll be able to arrange an appointment for you. 

  • NHS 111 is available 24 hours a day, 365 days a year and can be accessed online or by phone. If you are unsure which service you need, or want to speak to a trained expert, then call 111 or go online at 111.nhs.uk.,If you are in a life-threatening situation Please remember that if you have a medical emergency, such as a suspected heart attack, stroke, or other serious life-threatening condition, to call 999.


Dental access 

  • Dentistry services, like other parts of primary care, are
    under significant pressure and facing a number of challenges and access to NHS dental services is a key concern for many people. For more information visit: 
    dental services in West Yorkshire frequently asked questions

  • If you develop an urgent dental issue, telephone any NHS practice during normal working hours and explain the nature of the dental problem so that they can understand the urgency of the treatment needed. 

  • The NHS 111 health advisor will assess your situation, and if you have a clinical need for urgent treatment, they will make an appointment at the nearest urgent dental care service. If the issue is not assessed to be urgent, you will be directed to another NHS dental practice and/or given self-care advice until you can get an appointment.

  • If the practice cannot offer an appointment because their appointment slots have already been taken up, they will advise you to ring another NHS dental practice or alternatively visit www.111.nhs or call 111.